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brainiac/studio

Digital Studio

brainiac/studiobrainiac/studio

Serving Qatar

Englishالعربية
industries / government

Software for government and the public sector.

Citizen service portals, case management and internal workflow systems — accessible, bilingual and built to national security controls.

In short

We build citizen service portals, application and case management systems, internal workflow tools and public websites for ministries, municipalities, public bodies and government-owned companies. Gulf first — Qatar, the UAE, Saudi Arabia and Oman — in Arabic and English, built to WCAG 2.1 AA and to the national cybersecurity controls each country sets.

Updated November 2026

our approach

A practice, not a sales territory.

Public sector software serves everyone, including people with poor connections, old phones, disabilities and no patience for jargon. A citizen applying for a permit cannot switch to a competitor, so a confusing form becomes a queue at a service centre and a busy call centre. The bar is plain language, accessibility, and a process that tells people where their application is.

Behind the portal sits the harder part: procurement rules, data classification, hosting in the country, national identity login, integration with other entities' systems, and security reviews before anything goes live. Projects also outlive the people who commissioned them, so code, documentation and hand-over matter more than in most sectors.

We have not delivered a government project. What transfers is a role-based portal with audit reporting, deployed on-premise for Pakistan's largest shared payment switch; a payment checkout in production for 4+ years; and a registration flow that explains a programme to parents in plain language. We usually fit best as a subcontractor to a local prime contractor, or on a public-sector company's own digital products.

— who we build for

Sub-verticals.

Ministries and federal entitiesMunicipalities and local governmentRegulators and licensing bodiesGovernment-owned companiesPublic universitiesPublic health administrationFree zones and economic zonesChambers of commerceDevelopment and grant agenciesCultural and heritage bodies
— problems we solve

Common engagements.

— 01

Citizen service portal

Applications for licences, permits and services online, with national identity login, document upload, fee payment and a status page the applicant can check instead of calling. Written in plain Arabic and English.

— 02

Case management

Every application, complaint or inspection as a case with an owner, a deadline and a history. Staff see their own queue; managers see what is overdue and why.

— 03

Internal workflow and approvals

Paper and email approvals — leave, purchasing, correspondence, memos — moved into a system with defined routes, delegation when someone is away, and an audit trail.

— 04

Integration with other government systems

Connections to national identity, payment and registry services through the government's integration platform, so citizens are not asked for documents another entity already holds.

— 05

Accessible public websites

Ministry and agency websites built to WCAG 2.1 AA, bilingual, fast on a mobile connection, and run by your own content team through a CMS.

— 06

Open data and dashboards

Published datasets and internal dashboards drawn from operational systems, with the data classification checked before anything is released.

— by market

What the public sector needs in our markets.

Qatar, UAE, Saudi Arabia, Oman

Government services are moving online, with national identity apps and government payment gateways already in use. Arabic is the primary language and English secondary; security controls are national and audited; data often has to be hosted in the country. Most contracts go to registered local companies, so an offshore studio usually joins as a subcontractor.

Spain, Italy, France

Public bodies buy through formal tenders and must meet national accessibility law under the EU Web Accessibility Directive. Login runs through national identity schemes — Cl@ve in Spain, SPID and CIE in Italy, FranceConnect in France — and GDPR applies throughout.

Pakistan

Federal and provincial departments buy under PPRA rules, increasingly through e-procurement. The needs are practical: Urdu and English, forms that work on a basic Android phone, payment through bank and wallet channels, and systems that keep running after the original project team has left.

— when not to hire us

When not to hire us.

If the tender requires a locally registered company, security clearance, ISO 27001 or a national cybersecurity certification, we cannot bid directly — we hold none of these. If you need staff on-site at a ministry, a local partner is the better choice. Where those rules apply, we work as a subcontractor to a registered prime contractor, or not at all.

— compliance

Built for regulated work.

Saudi NCA Essential Cybersecurity Controls (ECC) and Cloud Cybersecurity Controls (CCC)
Saudi NDMO data management and classification standards
Qatar National Information Assurance standard
UAE Information Assurance Regulation and the Dubai Information Security Regulation
Qatar PDPPL, Saudi PDPL, UAE PDPL and Oman PDPL
In-country hosting where the data classification requires it
WCAG 2.1 AA accessibility
EU Web Accessibility Directive as applied nationally — Spain's RD 1112/2018, Italy's Legge Stanca, France's RGAA
GDPR for European public bodies
— tech stack

Tools we reach for first.

faq

Frequently asked.

6 questions answered. Still have one? Reach out.

Usually not in the Gulf, where tenders typically require a locally registered company and sometimes certifications we do not hold. We work as a subcontractor to a registered local prime contractor, or directly for public-sector companies whose own procurement allows it.

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— this sector

Tell us where it hurts.

We will say honestly whether we have shipped in your sector, what transfers from the ones we have, and where the expensive mistakes usually are.