Serving Pakistan · Karachi, Lahore, Islamabad
EnglishHospitality software for hotels, restaurants and holiday homes.
Direct booking, WhatsApp guest messaging, restaurant ordering and the integrations into the systems you already run. Gulf first, built from Karachi.
We build booking engines, guest messaging, restaurant ordering and back-office tools for hotels, serviced apartments, holiday-home operators and restaurant groups. Gulf first — Qatar, the UAE, Saudi Arabia and Oman — in Arabic and English, connected to the property management and point-of-sale systems you already run.
Updated November 2026
A practice, not a sales territory.
Hospitality software is mostly integration. A hotel already runs a property management system, a channel manager feeding Booking.com and Expedia, a point-of-sale in the restaurant and a payment gateway. A new booking engine or guest app is only useful if it reads and writes the same rates, rooms and folios as those systems — and many of them have limited, slow or paid APIs.
The second hard part is the guest. In the Gulf most guests message rather than email, expect Arabic and English side by side, and book late from a phone. A direct booking flow has to be quicker than the online travel agencies or guests go back to them, and every confirmation, change and cancellation has to reach the guest on the channel they actually read.
We have not built a hotel property management system, and we would not suggest you replace yours. What we bring is 18+ e-commerce builds — checkout, payments, stock that must not oversell — and Gulf storefronts that already take orders with WhatsApp confirmations. A room night is a product with a date on it; the discipline that stops a store overselling is the same one that stops a double booking.
Sub-verticals.
Common engagements.
Direct booking engine
A booking flow on your own website that reads live rates and availability from your channel manager or PMS, takes a deposit or full payment through a Gulf gateway, and writes the reservation back. Fewer steps than the OTA, in Arabic and English.
WhatsApp guest messaging
Booking confirmations, pre-arrival details, check-in links and late-checkout requests sent through the WhatsApp Business Platform, with replies landing in one inbox your front desk works from. Templates are approved in advance; free replies stay inside WhatsApp's 24-hour window.
Restaurant ordering and table reservations
Online ordering for delivery and pickup that sends tickets to the kitchen through your POS, plus table booking with deposits for busy nights. Menus, modifiers and Arabic item names managed in one place instead of three.
Holiday-home operations
For operators running many apartments: listings synced to Airbnb and Booking.com through a channel manager, permit and licence numbers shown where the regulator requires them, cleaning tasks scheduled from check-out times, and owner statements produced each month.
Guest records and loyalty
One guest record across rooms, restaurant and spa, so a returning guest is recognised. Marketing consent recorded per channel, and a simple points or tier scheme run from your own data rather than a separate loyalty vendor.
Events and group bookings
Quotes, room blocks, banquet menus and staged deposits for weddings and corporate events, with payment links sent to the client and a running balance your events team can see.
What hospitality needs in our markets.
Qatar, UAE, Saudi Arabia, Oman
Arabic and English on every screen, with right-to-left layouts designed in from the start rather than mirrored at the end. Guests confirm and change bookings on WhatsApp. Saudi Arabia is opening to leisure tourism and adding hotel and short-stay supply, so operators there need booking and licensing data that holds up from day one. Dubai and Qatar both regulate holiday homes, which puts permit numbers into the listing data.
Spain, Italy, France
Short-term rentals are tightly regulated: registration codes on listings, guest details reported to the authorities, and tourist taxes set locally and collected per night. Spain and Italy both run national guest-reporting systems. Booking flows need Spanish, Italian or French copy and local payment methods alongside cards.
Pakistan
Hotels and restaurant chains in Karachi, Lahore and Islamabad run on delivery apps and phone orders. The practical need is ordering that works on a slow mobile connection, cash on delivery alongside cards and wallets, and point-of-sale reporting to the provincial revenue authority where it applies.
Work that transfers to hospitality.
When not to hire us.
If a hotel PMS or restaurant POS you can buy already does what you need, buy it and have us connect it rather than rebuild it — we will say so on the first call. We are also the wrong choice if you need someone on-site to install terminals, cable a property or train front-desk staff in person; we work remotely from Karachi.
Where to start.
Built for regulated work.
Tools we reach for first.
Frequently asked.
6 questions answered. Still have one? Reach out.
Usually, if it has an API. Most cloud PMS and channel managers publish one; some older on-premise systems charge for access or only export files. We check what your vendor offers before scoping, and if the API cannot do what you need we say so before any build starts.
Other sectors.
Tell us where it hurts.
We will say honestly whether we have shipped in your sector, what transfers from the ones we have, and where the expensive mistakes usually are.